Scratches on your car can be a nightmare for any driver. Not only do they detract from the aesthetic of your vehicle, but they can also be difficult and expensive to repair.
The last thing you want is for the tow truck that’s supposed to be helping you to cause more damage in the process. So, what happens if the tow truck scratches your car?
Insurance Coverage
Most tow trucks are covered by insurance, which means any damage they cause to your vehicle should be compensated by their insurance company. Before allowing a tow truck to take your vehicle, make sure to double-check that they have valid insurance coverage and ask for their insurance information. This way, if there is any damage done while they are transporting your car, you will be able to file a claim with their insurer.
Documentation & Evidence
It’s important to document any existing damage on your car when the tow truck arrives. Take pictures of the car before it is loaded onto the tow truck and compare them with photos taken after it has been unloaded at its destination. This will help establish a baseline for any new damage that may have occurred during transport and provide evidence when filing an insurance claim.
Communication & Negotiation
If you notice that your car has been scratched or damaged while in transit, it’s best to communicate this with the tow truck driver as soon as possible. This way, they know about the issue and can work directly with their insurance company on compensating for any damages incurred during transport. If there is disagreement between you and the driver or their insurer about how much compensation should be paid towards repairs, you may need to negotiate an agreeable amount with them or take legal action if necessary.
Conclusion
Scratches on your car caused by a tow truck can be a major headache for drivers, but fortunately most drivers can seek compensation from their insurance provider if there is evidence of new damage being done during transport. To ensure that you are fairly compensated for any such damages, make sure that the tow truck has valid coverage before allowing them to take your vehicle and document any existing damage prior to transport so that it can easily be compared with post-transport photos of your vehicle.
